SBI Clerks Marketing Aptitude & Computer Knowledge Practice Questions
1. FDI stands for _
(a) Foreign Direct Investment
(b) Foreign Diverse Investment
(c) Frequent Direct Interest
(d) Follow-up Discreet Intent
2. The following is not a function of the DGFT
(a) DGFT entrusted with the responsibility of implementing various policies regarding trade for example, Foreign Trade Policy.
(b) DGFT is the licensing authority for exporters, importers, and export and import business.
(c) DGFT can prohibit, restrict and regulate exports and imports
(d) DGFT acts as market regulator controlling foreign company stocks
3. What is Rupee depreciation?
(a) Rupee depreciation means that rupee has become less valuable with respect to dolllar
(b) Rupee depreciation means dollar has become less valuable than rupee
(c) Rupee depreciation means a situation when value of rupee is same as euro
(d) Rupee depreciation happens when the combined value of dollar and euro is more than rupee
4. Directorate General of Foreign Trade (DGFT) notified that the Commerce Ministry on on 11 January 2012 lowered the minimum export price of onions by $100 a tonne to $150 a tonne.What was the purpose
(a) To enhance import
(b) To boost export
(c) To lower prices in the domestic market
(d) To facilitate crop clearance
5. Indirect tax does not include _
(a) Customs
(b) Central Excise
(c) Sales Tax
(d) Service Tax
6. Telecom Commission, the decision-making body of the Department of Telecommunications recommended a uniform licence fee of what per cent of adjusted gross revenues (AGR) as against the prevalent rate of 6-8 per cent?
(a) 10%
(b) 8%
(c) 5.2%
(d) 9.3%
7. What is the current repo rate (as on January 2012) fixed by the RBI?
(a) 8%
(b) 8.5%
(c) 7.5%
(d) 7%
8. CRISIL is a _
(a) Credit rating agency
(b) Employment exchange watchdog
(c) Infrastructure sector guide
(d) Market regulator
9. A committee on mutual funds, constituted by SEBI in december 2011 recommended to the regulator’s board to break down the bifurcation within the fee structure known as expense ratio. Which of the following facts are not true with regard to the above statement?
A. Currently mutual funds are allowed to charge up to 2.25% as expense ratio. fund houses are allowed to accept only 1.25% as asset management charges
B. Funds with large corpuses currently charge 1.55% as expenses charges
C. SEBI was suggested to keep overall scheme expenses unchanged at 2.25% for schemes with assets under management not exceeding Rs 400 crore
D. Expense ratio is more than important in debt schemes where the rate of return is not hig.
(a) 1 & 2
(b) 3 & 4
(c) 1 & 3
(d) Only 2
(e) None of the above
10. The Centre for Development of Telematics (C-DoT) on 5 December 2011 transferred indigenously-developed Gigabit Passive Optical Network (GPON) technology to seven telecom equipment manufacturers. Which of the following facts about the technology is not true?
A. The GPON technology is a pivotal component required for broadband connectivity over optical fibre.
B. C-DOT indigenously designed and developed GPON technology, which can be used to provide triple play (voice, video and data) through fibre-based networks
C. The GPON technology was tested, validated, field-evaluated and made operational in MTNL's/VSNL’s network in Ajmer (Rajasthan)
D. The technology will help fulfil requirements of major national programmes like the National Optical Fibre Network and the State Wide Area Network
(a) Only 2
(b) Only 3
(c) Only 4
(d) 1 & 2
11. By Public Sector we mean
(a) Government ownership on commerce and trade
(b) Capitalist ownership on commerce and trade
(c) Private ownership on trade
(d) None of these
12. IN which list does Economic Planning belong to
(a) Union list
(b) State list
(c) Concurrent list
(d) Not any specified list
13. _ forms a part of the Interest Rate Policy
(a) Fiscal Policy
(b) Industrial Policy
(c) Monetary Policy
(d) None of these
14. The share of road transport in total transport of the country is–
(a) 20%
(b) 40%
(c) 60%
(d) 80%
15. Which percentage of Central Taxes have been recommended by the 12th Finance Commission to be transferred to States ?
(a) 28.5%
(b) 29.5%
(c) 30.5%
(d) 31.5%
16. 'Customisation' means __
(a) Tailor-made products for each customer
(b) Customers selling goods
(c) Tailor-made products for each staff
(d) A selling process
(e) None of these
17. A Marketing Survey is required for __
(a) deciding marketing strategies
(b) deciding Product strategies
(c) deciding pricing strategies
(d) All of these
(e) None of these
18. Cross-selling means __
(a) Selling with a cross face
(b) Cross country marketing
(c) Selling other products to existing customers
(d) Selling to friends
19. Credit cards are used for -
(a) Cash withdrawals
(b) Purchase of air tickets
(c) Purchase of consumable items from retail outlets
(d) All of these
(e) None of these
20. 13th Finance Commission has been constituted under the Chairmanship of—
(a) Y. S. P. Thorat
(b) Vijai L. Kelkar
(c) T. S. Vijayan
(d) Laxmi Narayan
21. SEBI is a—
(a) Statutory body
(b) Advisory body
(c) Constitutional body
(d) Non-statutory body
22. Pradhanmantri Bharat Jodo Pariyojna is related to—
(a) Communication
(b) Social Integration
(c) Linking of Rivers
(d) Development of Highways
23. Targeted power capacity addition for 11th plan period is—
(a) 41110 MW
(b) 66463 MW
(c) 68963 MW
(d) 86283 MW
24. NABARD was established on the recommendation of—
(a) Public Account Committee
(b) Shivaraman Committee
(c) Narsimham Committee
(d) None of these
25. Which company is providing mobile service with name ‘Cell one’ to the consumers ?
(a) MTNL
(b) BSNL
(c) Reliance Infocom
(d) Bharti Tele
26. VAT is imposed—
(a) Directly on consumer
(b) On final stage of production
(c) On first stage of production
(d) On all stages between production and final sale
27. Which of these do not grant any tax rebate ?
(a) National Saving Certificate
(b) Indira Vikas Patra
(c) National Saving Scheme
(d) Public Providend Fund
28. Which of the following is public sector organisation ?
A. FCI Food Corporation of India
B. FCI Fertilizer Corporation of India
C. Cotton Corporation of India
D. Jute Corporation of India
(a) Only 1 and 2
(b) Only 2, 3
(c) Only 3, 4
(d) All of these
29. Which bank in India performs duties of Central Bank ?
(a) Central Bank of India
(b) State Bank of India
(c) Reserve Bank of India
(d) Above (A) and (B)
30. Mixed Economy means—
(a) Co-existence of small and large industries
(b) Promoting both Agriculture and Industries in the economy
(c) Co-existence of public and private sectors
(d) Co-existence of rich and poor
31. ‘Smart Money’ is a term used for—
(a) Internet Banking
(b) Credit Card
(c) Cash with Bank
(d) Cash with Public
32. A CD ROM disk
(a) cannot be erased and rewritten
(b) has more storage capacity than a CD-R
(c) holds less data than a floppy disk
(d) can be written to oniy once
(e) None of the above
33. Storage device found inside the computer.
(a) CD-ROM
(b) Zip Disk
(c) Super Disk
(d) Hard Disk
(e) None of the above
34. Which of these keys is not on the number keypad?
(a) Ctrl
(b) Del
(c) Enter
(d) NumLock
(e) None of the above
35. The computer monitor is which type of device?
(a) Input
(b) Output
(c) Processing
(d) Software
(e) None of the above
36. RAM is and !...., _
(a) volatile, temporary
(b) nonvolatile, permanent
(c) nonvolatile, temporary
(d) volatile, permanent
(e) None of the above
37. What menu is selected to cut, copy, and paste?
(a) File
(b) Edit
(c) Too Is
(d) Table
(e) None of the above
38. A device that provides emergency power to your computer, conditions the voltage, and protects against power surges is called a _
(a) PSU = Power Supply Unit
(b) USP = Universal Surge Protector
(c) UPPS = Universal Power Protection and Supply
(d) UPS = Uninterruptible Power Supply
(e) None of the above
39. Secondary storage
(a) does not require constant power
(b) does not use magnetic media
(c) consists of four main types of devices
(d) does not store information for later retrieval
(e) None of the above
40. Deleted data remains on a disk until
(a) the data is overwritten
(b) the recycle bin is emptied
(c) a file compression utility is used
(d) the disk is scanned
(e) None of the above
41. What is the term for how words will appear on a page?
(a) text formatting
(b) Character formatting
(c) Point size
(d) Typeface
(e) None of these
42. The process of a computer receiving information from a server on the Internet is known as
(a) pulling
(b) pushing
(c) downloading
(d) transferring
(e) None of these
43. When sending an e-rnail. the ........ line describes the contents of the message.
(a) subject
(b) to
(c) contents
(d) cc
(e) None of these
44. The software that allows users to surf the Internet is called alan
(a) Search engine
(b) Internet Service Provider (ISP)
(c) Multimedia application
(d) Browser
(e) None of these
45. A CD-RW disk
(a) has a faster access than an internal disk
(b) is a form of optical disk, so it can only be written once
(c) holds less data than a floppy disk
(d) can be erased and rewritten
(e) None of these
46. The" first page of a Web site is called the
(a) Home page
(b) Index
(c) Java Script
(d) Bookmark
(e) None of these
47. A contains buttons and menus that provide quick access to commonly used commands.
(a) menu bar
(b) toolbar
(c) window
(d) action bar
(e) None of these
48. Ctrl, shift and alt are called __ keys.
(a) adjustment
(b) function
(c) modifier
(d) alphanumeric
(e) None of these
49. Memory unit is one part of __ .
(a) Control unit
(b) Central Processing Unit
(c) Input device
(d) Output device
(e) None of these
50. An example of a telecommunications device is a
(a) keyboard
(b) mouse
(c) printer
(d) modem
(e) None of these
51. Which device is used as the standard pointing device in a Graphical User Environment?
(a) Keyboard
(b) Mouse
(c) Joystick
(d) Trackball
(e) None of these
52. Which of the following is not an.output device?
(a) Plotter
(b) Printer
(c) Monitor
(d) Touch Screen
(e) None of these
53. Every component of your computer is either
(a) software or CPUIRAM
(b) input devices or output devices
(c) application software or, system software
(d) hardware or software
(e) None of these
54. What is an E-mail attachment?
(a) A receipt sent by the recipient
(b) A separate document from another program sent along with an E-mail message
(c) A malicious parasite that feeds off your messages and destroys the contents
(d) A list of CC or BCC recipients
(e) None of these
55. What is correcting errors in a program called?'
(a) Interpreting
(b) Translating
(c) Debugging
(d) Compiling
(e) None of these
56. What is the main folder on a storage device called?
(a) Platform
(b) Interface
(c) Root directory
(D) Device driver
(E) None of these
57. 'DOS' floppy disk does not have—
(a) A Boot Record
(b) A File Allocation Table
(c) A Root Directory
(d) Virtual Memory
(e) BIOS
58. The word FIP stands for—
(a) File Translate Protocol
(b) File Transit Protocol
(c) File Typing Protocol
(d) File Transfer Protocol
(e) None of these
59. How is power supplied to a low-power USB device?
(a) Through a power cable
(b) From an external power supply
(c) Directly from the computer's power supply
(d) Through the USB cable
(e) None of these
60. …………….are used to identify a user who returns to a Website.
(a) Cookies
(b) Plug-ins
(c) Scripts
(d) ASPs
(e) None of these
61. A proxy server is used for the which of the following?
(a) To provide security against unauthorized users
(b) To process client requests for web pages
(c) To process client requests for database access
(d) To provide TCP/IP
(e) None of these
62. In the the portion lebelled http is the—
(a) host
(b) domain name
(c) protocol
(d) top-level domain
(e) None of these
63.The number of pixels displayed on a screen is known as the screen—
(a) resolution
(b) colour depth
(c) refresh rate
(d) viewing size
(e) None of these
64. Word processing, spreadsheet, and photo-editing are example of—
(a) application software
(b) system software
(c) operating system software
(d) platform software
(e) None of these
65. A————is approximately a million bytes.
(a) gigabyte
(b) kilobyte
(c) megabyte
(d) terabyte
(e) None of these
66. A computer cannot 'boot' if it does not have the
(a) Compiler
(b) Loader
(c) Operating System
(d) Assembler
(e) None of these
67. To view information on the web you must have a
(a) cable modem
(b) web browser
(c) Domain Name Server
(d) hypertext viewer
(e) None of these
68. What type of computer could be found in a digital watch?
(a) Mainframe computer
(b) Super computer
(c) Embedded computer
(d) Notebook computer
(e) None of these
69. The arrow keys can be used to
(a) delete text
(b) move the cursor in the text that has already been entered
(c) save the document
(d) move the cursor while deleting text
(e) None of these
70. Office LANS, which are scattered geographically on large scale, can be connected by the use of corporate
(a) CAN
(b) LAN
(c) DAN
(d) WAN
(e) TAN
71. Directory in directory is called
(a) Mini directory
(b) Junior directory
(c) Part directory
(d) Sub directory
(e) None of these
72. A __ is a microprocessor-based computing device.
(a) personal computer
(b) mainframe
(c) workstation
(d) server
(e) None of these
73. RAM can be thought of as the __ for the computer's processor.
(a) factory
(b) operating room
(c) waiting room
(d) planning room
(e) None of these
74. One thousand bytes is a __
(a) kilobyte
(b) megabyte
(c) gigabyte
(d) terabyte
(e) None of these
75. What is the term for how words will appear on a page?
(a) text formatting
(b) Character formatting
(c) Point size
(d) Typeface
(e) None of these
76. The process of a computer receiving information from a server on the Internet is known as
(a) pulling
(b) pushing
(c) downloading
(d) transferring
(e) None of these
77. When sending an e-rnail. the ........ line describes the contents of the message.
(a) subject
(b) to
(c) contents
(d) cc
(e) None of these
78. The software that allows users to surf the Internet is called alan
(a) Search engine
(b) Internet Service Provider (ISP)
(c) Multimedia application
(d) Browser
(e) None of these
79. A CD-RW disk
(a) has a faster access than an internal disk
(b) is a form of optical disk, so it can only be written once
(c) holds less data than a floppy disk
(d) can be erased and rewritten
(e) None of these
80. The" first page of a Web site is called the
(a) Home page
(b) Index
(c) Java Script
(d) Bookmark
(e) None of these
81. A contains buttons and menus that provide quick access to commonly used commands.
(a) menu bar
(b) toolbar
(c) window
(d) action bar
(e) None of these
82. Ctrl, shift and alt are called __ keys.
(a) adjustment
(b) function
(c) modifier
(d) alphanumeric
(e) None of these
83. Which ofthe following menu types is also called a drop-down menu?
(a) fly-but
(b) cascading
(c) pop-up
(d) pull-down
(e) None of these
84. Data (information) is stored in computer as
(a) files
(b) directories
(c) floppies
(d) matter
(e) None of these
85. Memory unit is one part of __ .
(a) Control unit
(b) Central Processing Unit
(c) Input device
(d) Output device
(e) None of these
86. An example of a telecommunications device is a
(a) keyboard
(b) mouse
(c) printer
(d) modem
(e) None of these
87. Which device is used as the standard pointing device in a Graphical User Environment?
(a) Keyboard
(b) Mouse
(c) Joystick
(d) Trackball
(e) None of these
88. Which of the following is not an.output device?
(a) Plotter
(b) Printer
(c) Monitor
(d) Touch Screen
(e) None of these
89. Every component of your computer is either
(a) software or CPUIRAM
(b) input devices or output devices
(c) application software or, system software
(d) hardware or software
(e) None of these
90. What is an E-mail attachment?
(a) A receipt sent by the recipient
(b) A separate document from another program sent along with an E-mail message
(c) A malicious parasite that feeds off your messages and destroys the contents
(d) A list of CC or BCC recipients
(e) None of these
91. What is correcting errors in a program called?'
(a) Interpreting
(b) Translating
(c) Debugging
(d) Compiling
(e) None of these
92. What is the main folder on a storage device called?
(a) Platform
(b) Interface
(c) Root directory
(d) Device driver
(e) None of these
93. 'DOS' floppy disk does not have—
(a) A Boot Record
(b) A File Allocation Table
(c) A Root Directory
(d) Virtual Memory
(e) BIOS
94. The word FIP stands for—
(a) File Translate Protocol
(b) File Transit Protocol
(c) File Typing Protocol
(d) File Transfer Protocol
(e) None of these
95. How is power supplied to a low-power USB device?
(a) Through a power cable
(b) From an external power supply
(c) Directly from the computer's power supply
(d) Through the USB cable
(e) None of these
96. …………….are used to identify a user who returns to a Website.
(a) Cookies
(b) Plug-ins
(c) Scripts
(d) ASPs
(e) None of these
97. A proxy server is used for the which of the following?
(a) To provide security against unauthorized users
(b) To process client requests for web pages
(c) To process client requests for database access
(d) To provide TCP/IP
(e) None of these
98. In the the portion lebelled http is the—
(a) host
(b) domain name
(c) protocol
(d) top-level domain
(e) None of these
99.The number of pixels displayed on a screen is known as the screen—
(a) resolution
(b) colour depth
(c) refresh rate
(d) viewing size
(e) None of these
100. Word processing, spreadsheet, and photo-editing are example of—
(a) application software
(b) system software
(c) operating system software
(d) platform software
(e) None of these
Answer
1. (a) 26. (d) 51. (b) 76. (c)
2. (d) 27. (b) 52. (e) 77. (a)
3. (a) 28. (d) 53. (d) 78. (d)
4. (b) 29. (c) 54. (b) 79. (d)
5. (c) 30. (c) 55. (c) 80. (a)
6. (b) 31. (b) 56. (c) 81. (b)
7. (b) 32. (a) 57. (d) 82. (b)
8. (a) 33. (d) 58. (a) 83. (c)
9. (d) 34. (a) 59. (d) 84. (a)
10. (b) 35. (b) 60. (a) 85. (b)
11. (a) 36. (a) 61. (a) 86. (d)
12. (c) 37. (b) 62. (c) 87. (b)
13. (c) 38. (d) 63. (a) 88. (d)
14. (d) 39. (a) 64. (a) 89. (d)
15. (c) 40. (b) 65. (c) 90. (b)
16. (a) 41. (a) 66. (c) 91. (c)
17. (d) 42. (c) 67. (b) 92. (c)
18. (c) 43. (a) 68. (c) 93. (d)
19. (d) 44. (d) 69. (b) 94. (a)
20. (b) 45. (d) 70. (d) 95. (d)
21. (a) 46. (a) 71. (d) 96. (a)
22. (d) 47. (b) 72. (a) 97. (a)
23. (b) 48. (b) 73. (c) 98. (c)
24. (b) 49. (b) 74. (a) 99. (a)
25. (b) 50. (d) 75. (a) 100. (a)
SBI CLERKS MARKETING KNOWLEDGE PRACTICE QUESTIONS
1. Markup pricing is an example of ?
(A) Cost based Approach
(B) Buyer Based Approach
(C) Competition Based Approach
(D) All of the Above
(E) None of these
2. Technical complexity, Relatively fewer buyers and Involvement of cross functional teams in both buyer and supplier firms is a characteristic of which of the following Markets?
(A) B2B Market (Business to Business)
(B) B2C Market (Business to Consumer)
(C) Both of them
(D) All of the Above
(E) None of these
3. Customization means?
(A) Designing products to suit company
(B) Designing products to suit individual customers
(C) Designing strategies to suit both company and customers
(D) All the above
(E)None of these
4. A...discount is offered by the seller to intermediary who performs functionslike selling, storing and record keeping
(A) Quantity
(B) Trade
(C) Cash
(D) Seasonal
(E) None of these
5. Price strategies become more mixed during the _________ stage of the product life cycle.
(A) Growth
(B) Maturity
(C) Decline
(D) Introduction
(E) None of these
6. Among which of the following is related to Bank Risks?
(A) Deposits
(B) Bank Funds
(C) NPA Non performing Assets
(D) All of the Above
(E) None of these
7. A salesman must be honest towards:
(A) Product (B) Consumer only
(C) Employer only (D) Sales Promotion
(E) Selling Area
8. Indirect Marketing means
(A) Marketing by non-sales persons
(B) Market Survey
(C) Market Research
(D) Advertisements
(E) None of these
9. In the process of buying routinely purchased itmes, buyers are sometimes also the
(A) Deciders (B) Gatekeepers
(C) Users (D) Influencers
(E) Informers
10.Sarika has left her parents home and move into a new flat. She is spending considerable time and effort comparing the ranges of furniture in different retail stores. Which type of decision making process is the using?
(A) Selective
(B) Intensive
(C) Extensive
(D) Shopping
(E) Routine
11.Which among the following is an example of Competition based pricing ?
(A) Firms Bidding for a particular project
(B) 9 % mark up on cost ex factory
(C) Higher price of a highly popular brand of shoe
(D) All of the Above
(E) None of these
12.Decrease in distribution cost directly effects the __
(A) Price of Product (B) Quality of product
(C) Quantity of Product (D) All of above
(E) None of these
13. Routinisation of Decision by the channels of distribution helps in which of the following ?
(A) Delivery of Goods (B) Cost reduction
(C) Pricing Decision (D) Cost increase
(E) Marketing
14.Which of the following helps best the better allocation of a firm's finite resources?
(A) Marketing Information System
(B) Market segmentation
(C) Marketing research
(D)Marketing Mix
(E)Promotion Mix
15.Marketing efforts are specifically aimed at
(A) Distributing “Something of Value” to buyers and sellers
(B) Facilitating satisfying exchange
(C) Developing new products for target markets
(D) Understanding buyer’s behavior to meet buyer needs
(E) Distributing products at the right price to store
16.Direct Marketing means
(A) Face-to-face marketing
(B) Melas
(C) Seminars
(D) Indoor marketing
(E) None of these
17.Which among the following promotion technique is an example of "Pull" in digital marketing?
(A) E-mail
(B) SMS
(C) RSS
(D) Textual marketing on a blog, website or search engine
(E) All of these
18."Relationship" in marketing means
(A) Relation between salesperson
(B) Relation between buyer and seller
(C) Relation between company and consumer
(D) All of these
(E) None of these
19.Capri is a brand of cigarette that is low tar and slim in design to appeal to women. In this instance, women comprise
(A) Marketing Mix (B) Target Market
(C) Target audience (D) Marketing strategy
(E) Marketing opportunity
20.The need or want for a particular product becomes a demand, when __________?
(A) The product / service is available
(B) It is backed by buying power
(C) When a product represents that particular need
(D) All of the Above
(E) None of these
ANSWERS
1. A 2. A 3. B 4. B 5. A 6. C 7. D 8. D 9. A 10. C 11. A 12. A 13. B 14. B 15. B 16. A 17. D 18. C 19. B 20. B
